publications

An encapsulation of commonsense advice from 15 thought leaders and community managers who have established internal online collaborative communities, this report is a useful resource for any business communicator looking for guidance on creating such communities in their organization. "Creating Vibrant Online Collaborative Communities Within an Organization" lays out the step-by-step process to set up an online collaborative community, with particular focus on how to gain both top-down and bottom-up support for the effort.

Whether you’re faced with creating a speech outline or finished script, the 12 keys in this template can help you express core messages effectively. These keys are not listed in chronological order, or order of importance; they all overlap and form a complex matrix that reflects the intricacies of the speechwriting process. Try using them as a guide for development and a checklist upon completion to ensure that the individual elements of your speech form a cohesive, effective statement.