publications

An encapsulation of commonsense advice from 15 thought leaders and community managers who have established internal online collaborative communities, this report is a useful resource for any business communicator looking for guidance on creating such communities in their organization. "Creating Vibrant Online Collaborative Communities Within an Organization" lays out the step-by-step process to set up an online collaborative community, with particular focus on how to gain both top-down and bottom-up support for the effort.

When you are establishing an independent communication consultancy, four start-up issues are critical: company name; networking; structure and staffing; financial management; professional and personal development; and technology, administrative support and office space.